Privacy Policy for Umbra Cafe

At Umbra Cafe, located at Inner Circle, London, London, City of, NW1 4NU, United Kingdom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, use our online ordering service, or interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access our online platform.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on our site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register for an online order, make a purchase, or contact us.
• Order Data: Details related to your purchases, including items ordered, time of order, and payment method (though we do not store full payment card details directly).
• Usage Data: Information our servers automatically collect when you access our site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our online platform.
• Cookie Data: Information collected via cookies and other tracking technologies to help us improve your user experience and analyze site usage.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our online platform to:

• Process and fulfill your online orders for pickup.
• Manage your account and notify you about your order status.
• Improve the efficiency and operation of our site.
• Monitor and analyze usage and trends to improve your experience with our site.
• Request feedback and contact you about your use of our site.
• Comply with legal obligations and respond to lawful requests.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and marketing assistance. These providers will have access to your information as necessary to perform their functions but are prohibited from using it for other purposes.
• Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your GDPR Rights

In accordance with the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), you have certain data protection rights. These rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Umbra Cafe

Inner Circle,
London, London, City of,
NW1 4NU,
United Kingdom